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Questions/Contact Us
Still Need Help?Frequent Questions
Q: Do you share my customer data or pricing info?
Absolutely not! We understand that your data is your lifeline and we would never share it under any circumstances.
Q: Can I import my existing customers/clients/old signings?
Yes, you can import your contacts, past signings, and past transactions. We explain how during our Getting Started tutorial that you go through when you open your trial account.
Q: Do I have to manually enter my signings?
No! NotaryGadget can import your signing orders from all the major signing platforms, signing companies, and title & escrow companies. This includes over 80 companies, such as SnapDocs, SigningOrder, etc.
Q: Can I use NotaryGadget for recording general notary work?
Yes, you can record general notary work in the same way you would loan signings. When you first sign up, NotaryGadget already has a special category setup in your account designated just for entering your general notary work signings.
Q: Does NotaryGadget give me signing orders?
We are not a signing platform. NotaryGadget is a software that helps you manage your signing business with tasks like tracking payments, mileage, and other expenses.
Q: Can I back up/download my data?
Unlike some companies, we don't hold your data ransom. You can download your data at any time.
Q: Do you have a phone app?
Yes, we have a mobile app for both Android and iOS. Just search for "NotaryGadget" in the Google Play Store or Apple App Store and it will come up.
Q: Can I set up recurring expenses?
Yes, you can set up expenses to recur weekly, monthly, quarterly, annually, or biannually.
Q: Can I import my data from Quickbooks to NotaryGadget?
NotaryGadget is designed to replace the need for Quickbooks. Therefore, NotaryGadget and Quickbooks are not integrated and transactions cannot be imported from Quickbooks to NotaryGadget.
Q: Is there a termination fee (or anything similar)?
No. You can cancel anytime for any reason without any fees.
Q: How easy is it to use?
NotaryGadget is so easy to use that most users rarely ask a question about how to do something. Most questions we receive are actually suggestions or positive comments, which we love to get!
Q: How does tech support work?
All of our tech support is done via email and most questions during normal business hours are answered within 2 hours.
Q: Is your tech support in a foreign country?
Absolutely not. Everyone is here in the U.S.
Q: How long have you been in business?
We've been in business since 2011. As far as we know, we were the first to create an all-inclusive cloud based software for mobile notaries.
Q: Does NotaryGadget have an affiliate program?
Yes, we do have an affiliate program. However, it's generally reserved for larger organizations or social influencers that have a very broad reach and do marketing on a continuous basis. For individual users, this usually means you have to have a YouTube channel or manage a Facebook group where you can continuously promote NotaryGadget. If you believe you would qualify, then you can apply here.
